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What can it do?

Welcome to the beta Arthritis Virtual Assistant. At the moment it can give you general information about your condition and medication, and provide you with useful exercises to help manage your arthritis.

Why do we need your help?

The Arthritis Virtual Assistant has been built to learn and improve with every use. That way, whenever you use it, you’re indirectly helping another person get the answers that they need for their arthritis.

What can you ask?

You'll get the best response if your question relates to a single type of arthritis, and is expressed as clearly and simply as possible. For example, "What are the best exercises for osteoarthritis?" or "What are the side effects of methotrexate?"


Are you sure you want to close your conversation?

Your conversation will not be visible the next time you visit the Arthritis Virtual Assistant. If you want to keep a copy of the advice you've been given, you can print it using the button at the top of the chat window.

How would you rate your experience so far?


Arthritis Virtual Assistant

The Arthritis Virtual Assistant (AVA) allows you to ask questions and get answers about your condition and how best to manage it. It’s based on over 80 years of our research and uses artificial intelligence to decide on the best responses to give you. The AVA is currently in ‘beta’ testing which means it’s still learning and will improve as more people use it.

The AVA provides general information. For further info, or if you have any concerns you should speak to a healthcare professional.

The AVA is intended for UK users. Medical practice may differ in different regions, so please seek local advice instead of using the AVA if you are outside the UK.

By using the AVA you confirm that you understand and accept the terms of use and consent to how we will use the information you provide.

See full terms
Helpline 0800 5200 520 More information

Call us for free information, help and advice on your type of arthritis.

All calls are recorded for training and quality purposes.

Ask us your question

We know that everyone's experience of arthritis is different and it’s sometimes hard to find the information you’re looking for.
There are a number of ways we can help you find the answers to your questions. Whether it’s giving us a call, browsing our information pages or testing our new Virtual Assistant. All our services are rooted in years of research, and we learn more every time you give us a call or ask us a question. The more you ask, the better we get.


Call a member of our team for free information, help and advice on your type of arthritis. Open Mon-Fri 9am-8pm.

0800 5200 520

Alternatively, email or write to us. All calls are recorded for training and quality purposes.

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Get in-depth, expert information, including simple exercises to help manage your condition.

Find information

Virtual Assistant

Our Arthritis Virtual Assistant can help answer your arthritis questions 24/7.

Launch Virtual Assistant

Our Virtual Assistant is new, and we want it to get better and better.  We’re still testing, so let us know what you think.

Know what you're looking for?

We've got the widest range of arthritis knowledge that's available online, and it's all informed by years of research. So, what do you need to know?

Learn about managing your condition

If you’re interested in a particular subject, or have a question relating to lifestyle, pain or diet, explore our advice in more detail.


There are more than 200 different arthritis-related conditions


A variety of drugs are available to help slow or halt the progress of arthritis.


Making a few simple changes to your daily routine could improve your quality of life.


Integrate these helpful exercises into your routine and start managing your symptoms.


An arthritis-related condition doesn't always require an operation, but having surgery can improve your joint's function.

Complementary treatments

A range of treatments and therapies can work alongside conventional medicine.

Want more in-depth information?

Look through our comprehensive guide to living with arthritis to find out about everything from specific conditions to exercises and drugs.

Arthritis information


Virtual Assistant

Our new Arthritis Virtual Assistant uses artificial intelligence to answer your arthritis related questions 24/7.

Ask a question

We're now

Versus Arthritis.

You're being taken through to our new website in order to finish your donation.

Thank you for your generosity.

For more information, go to
Arthritis Research UK fund research into the cause, treatment and cure of arthritis. You can support Arthritis Research UK by volunteering, donating or visiting our shops.