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Direct Marketing Officer

Location: London
Hours: 35 hours (full-time)
Salary: £28,000 - £31,000 + benefits
Contract type: Permanent
Closing date: by midnight on Sunday 30 September 2018

Download the job description and person specification (Word 55KB)


Join the fundraising team as a Direct Marketing Officer to transform the lives of people with arthritis. In this role you will manage acquisition and retention campaigns, helping to grow the volume and value of the supporter database.

About the role

As a member of the Direct Marketing (DM) team you will help to raise around £2million annually by managing acquisition and retention campaigns across various channels including print, online and telephone.

In this role you will take sole responsibility for DM campaigns from start to finish, so you will already have a thorough understanding of how to manage and deliver a successful campaign.

Critical to your success in this role will be your understanding of the different elements of a DM campaign, and your ability to forge excellent working relationships that get the best out of colleagues and suppliers.

You’ll also be able to hit deadlines and work within budget, and of course you’ll have a track record of delivering terrific results

We’re currently developing a new strategy which you will be involved in implementing, so this is a good chance to become part of a team that will transform the charity’s fundraising and in turn, change the lives of those living with arthritis.

Key requirements

The successful candidate will have substantial experience of managing direct marketing campaigns. Specifically, you will have:

  • A thorough understanding of how to deliver a successful DM campaign;
  • The ability to forge excellent working relationships with colleagues and suppliers;
  • Project management skills that mean you hit deadlines and work within budget;
  • A track record of delivering terrific results.

How to apply

To apply you MUST submit:

  1. a concise, up-to-date CV
  2. along with a supporting statement demonstrating how you meet the key requirements set out in the job description and person specification (Word 55KB)
  3. Please include where you’ve seen this role advertised

Email your completed application by midnight on Sunday 14 October 2018 to


Interviews will take place on 4 or 5 October 2018 at our London office.

About us

Arthritis causes pain, fatigue and isolation for 10 million people in the UK every single day. It can impact on the ability to work, our relationships and take away our independence. We don’t accept this.

We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. We’re reaching out to everybody with the information and support they need, funding vital research and changing the way society sees arthritis. Together we’ll keep running, researching, influencing, volunteering, advising, chatting, baking, listening.  We won’t stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis.

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about what we doworking for us and what we offer.

Promoting Equality in the workplace

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156


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