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Stairlift breakdowns and safety

It’s extremely rare for lifts to stop working in the middle of a journey, but monitoring alarms are available if you want one. These have a small transmitter with a button, which will contact an emergency monitoring centre when pressed. Some people carry a cordless or mobile phone on the lift.

If you live on your own we recommend putting a phone extension on the upper floor, just in case the lift isn’t working when you need to use it.

The safety record of stairlifts and homelifts is good. There are few breakdowns, and accidents are extremely rare.

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